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Latest news

Explore insightful articles and blogs on best practices, trends, and expert tips for maximising your ServiceNow investment.

ServiceNow EmployeeWorks: Knowledge ’26

Today’s AI falls short for employees. Copilots summarize but can’t execute while other tools break…

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Service Operations at Knowledge ’26

Streamlining Enterprise Transformation: ServiceNow’s Role in Migration Planning Technology transformations create complex infrastructure demand challenges…

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Booking.com’s HR AI Journey

From Strategy to Making Real Impact Every Day Do you wonder how to make AI…

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Cohesity Partner with ServiceNow

A strategic partnership between ServiceNow and Cohesity has been announced. It will deliver agent resilience,…

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Events

Stay ahead with upcoming events, from webinars and workshops to global conferences from ServiceNow and their partners

ITSM Tools Week

Discover cutting-edge ITSM tools and technologies transforming service delivery at ITSM Tools Week 2026. Join five…

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ServiceNow Employee Experience Academy

Employee Experience Academy is a series of live, hands-on sessions where the ServiceNow product team…

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AI Summit Oslo: 10th June 2026

One day. One AI control tower. Total reinvention. See how one platform unifies all your…

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AI Summit Warsaw: 16th June 2026

One day. One AI control tower. Total reinvention. See how one platform unifies all your…

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Resources

Find content showcasing how organisations leverage ServiceNow and their partners to transform workflows, boost efficiency, and drive innovation.

How AstraZeneca is saving thousands of hours

With ambitious plans to launch 20 new medicines by 2030, AstraZeneca is focused on removing…

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How IT is empowering EX & UX Experiences

How technology leaders can be key allies for customer and employee experience initiatives The pace…

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Blog: The customer experience shift

How to get ahead of rising customer expectations Our latest customer experience (CX) research puts…

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How to Make AI Work for People

This playbook offers practical steps to HR and Business Leaders to transform the workforce. Discover…

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